Service Standards

  • Sacramento Customer Detective Work
    One might say the most challenging part of being an automotive service technician at Hal's Auto Care is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. Ther...
    Published on: May 06, 2011
  • Questions to Ask Your Sacramento Service Advisor
    We find that a lot of Sacramento drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles ...
    Published on: Jul 28, 2011
  • On Board Diagnostics for Your vehicle
    Today we're going to talk about on-board diagnostics and the questions we hear from folks around Sacramento, California, who need answers about diagnostic services. They want to know what diagnostics ...
    Published on: Mar 14, 2012
  • What Sacramento Automotive Service Consumers Should Know
    There are some things drivers should know about Sacramento car service and repair. First and foremost, Hal's Auto Care cares about you and your family's safety. And we really appreciate your busines...
    Published on: Mar 21, 2012
  • On Board Diagnostics for Sacramento Motorists
    Some Sacramento vehicle owners wonder why Hal's Auto Care and other Sacramento auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Hal's Auto Care for a tricky ...
    Published on: May 08, 2012
  • Ethics of Automotive Repair in Sacramento
    We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...
    Published on: Jan 14, 2014
  • Arrive Alive in Sacramento
    We've all seen drivers do crazy things while driving to or from Sacramento. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from a...
    Published on: May 14, 2014
  • Speak Up: Talking with Your Hal's Auto Care Service Advisor
    About 80% of the vehicles on Sacramento roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't perfo...
    Published on: Apr 10, 2016
  • Service Center Standard and Procedures
    All California pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to...
    Published on: Aug 14, 2016
  • How Does Hal's Auto Care Know What to Recommend?
    When you drop your vehicle off at Hal's Auto Care in Sacramento, they don't just poke around under your hood looking for stuff to do. Hal's Auto Care professionals have lists and procedures they ...
    Published on: Nov 09, 2016
  • What Sacramento Customers like About Us at Hal's Auto Care
    A big part of the service we provide at Hal's Auto Care for our Sacramento customers is education. We want you to feel confident with your service decisions. And we're always open to questions f...
    Published on: Dec 05, 2016
  • What You Need to Know from Your Hal's Auto Care Service Advisor
    Sacramento drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of kno...
    Published on: Jul 02, 2018